Job Title: Senior Programs Manager

Work Location: San Francisco

Reports to: Director of Programs

Annual Salary: Commensurate, based on experience

The Last Mile, a non-profit based in San Francisco, is the first prison program in the US to provide in-prison software engineering training. The goal is to prepare students for employment as front-end developers and web designers post-release. Students learn HTML, CSS, JavaScript and more. We believe that having a job is the key to successful reentry and breaking the cycle of incarceration. A projected shortage of nearly 1 million software engineering jobs by 2020 means that these jobs skills will be in demand. Through in-prison software engineering training and continued mentorship post-release, The Last Mile bridges the gap between incarceration and freedom.

Position Description:

The Senior Programs Manager is responsible for overseeing and carrying out day-to-day operations involving TLM’s Education Programs nationwide. This role will work in tandem with the TLM Education Department to ensure TLM is providing proficient curriculum to meet the needs of our students while also adhering to policy and guidelines set by TLM and TLM’s partner organizations.

The Senior Programs Manager ensures the delivery of the education programs to the existing TLM locations and identifies enhancements and changes to the current programs to ensure that the operation and administration of TLM’s Education Programs are efficient. This position will manage communications with TLM government partners and DOC administrations to ensure fluid and effective programming as well as maintain the channels of communication from classroom facilitators and other in-facility staff with the TLM Programs Department.

The Senior Programs Manager also manages strategic relationships with TLM volunteering partners. Volunteering is a vital component of TLM programs and TLM relies on quality, relevant, and consistent engagement from key partners in the form of classroom workshops, remote video calls, webinars, and more. This position will cultivate the higher-level relationships with volunteering partners, including the creation and presentation of regular impact reports. In collaboration with the Director of Programs, this position will also continue to develop a vision and roadmap for TLM volunteering offerings as well as an implementation plan.   

The Senior Programs Manager is involved in TLM expansion efforts by participating in procedural and operational conversations with new state partners and assisting in internal strategic planning and program deployment. This position will command a comprehensive knowledge of facility and classroom operational knowledge and will provide that perspective in all appropriate scenarios.

Responsibilities:

Current Programs

• Manage facility administrative communication relating to programming
• Oversee daily facility operations in accordance with TLM and partner guidelines and regulations
• Manage TLM Programs Department operational staff
• Manage education program offering
• Support ongoing facilitator training
• Manage all communication with TLM facility locations
• Support facilitators with classroom management and culture
• Oversee the monitoring of facility Slack channels
• Manage student and facilitator feedback process
• Quantify reporting and success metrics of current program offering (facility, equipment, staff)

Volunteering

• In collaboration with the Director of Programs, develop strategic plan for all TLM volunteer offerings, including program definition, success metrics, and implementation details
• Monitor, track, and report on TLM volunteering efforts, deriving key metrics of success and implementing feedback for program improvement
• Manage high-level relationships with partners, meet with stakeholders, create and present regular progress/impact reports

Expansion

• Participate in operational conversations with state partners, discussing expansion
• Lead onboarding efforts for expansion states and new partner staff
• Coordinate TLM Engineering with partner staff to ensure equipment delivery and installation
• Track and report on expansion statistics, success and efficacy metrics to ensure sustainable expansion
• Assist with and inform internal TLM expansion planning

Education and/or Work Experience Requirements:

• Preference given to those with experience working with incarcerated individuals, at-risk youth or similar environment
• 3+ years relevant experience
• Experience developing program implementation plans
• Experience managing and maintaining high-level relationships with external partners
• Working knowledge of Web Development technologies and practices (HTML, CSS, JS, React, etc) is preferred

Work Environment:

This position will be located in San Francisco and will include visits to the TLM prison locations.

Please send resume and cover letter to jobs@thelastmile.org if you are interested.

Job Title: Remote Instructor

Work Location: Based in San Francisco office, or remotely in California or Indiana

Reports to: Remote Instruction Manager

Annual Salary: Commensurate, based on experience

The Last Mile, a non-profit based in San Francisco, is the first prison program in the US to provide in-prison software engineering training. The goal is to prepare students for employment as front-end developers and web designers post-release. Students learn HTML, CSS, JavaScript and more. We believe that having a job is the key to successful reentry and breaking the cycle of incarceration. A projected shortage of nearly 1 million software engineering jobs by 2020 means that these jobs skills will be in demand. Through in-prison software engineering training and continued mentorship post-release, The Last Mile bridges the gap between incarceration and freedom.

Position Description:

The Remote Instruction Team at The Last Mile is searching for a passionate and empathic Remote Instructor to help us increase our learners experience through live technical sessions. You will lead and support other members of Remote Instruction Team in developing strategy for and iterating on the current lesson plans. To ensure it incorporates the most in-demand skills by employers and the best teaching practices, you will collaborate and provide individualized feedback to our growing curricula team. 

As Remote Instructor, you will work closely with classroom facilitators, students, and the larger Education Team. You will develop responsive lesson plans that support concepts introduced through our learning management system and prepare students for a career in technology. 

Responsibilities

• Deliver technical virtual lessons to students in incarcerated settings
  • Develop replicable, scalable lesson plans and course materials that respond to the needs of incarcerated students with support from the Remote Instruction manager
• Participate in the Remote Instruction Team’s lesson development process by reviewing and providing feedback on colleagues’ lessons
• Develop exemplar projects that align with lesson content to share with students 
  • Develop documentation to communicate complex and technical information to students and within the Remote Instruction Team
  • Collaborate closely with other TLM staff including the Curriculum Team, Programs Department, Director of Education, and Academic Support team to inform on class offerings and provide feedback to other teams about student performance
  • Align instruction with current trends in technology and TLM’s curricular offering
• Maintain a positive and supportive attitude at all times
  • Create a consistent and predictable structure for students across all classrooms
  • Provide honest and constructive feedback and appropriate encouragement to students and colleagues

Education and/or Work Experience Requirements:

• Working knowledge of using JavaScript and/or MERN stack to build web applications
• Experience teaching or facilitating sessions in formal or informal educational settings
• Embrace challenges and adopt new responsibilities with creativity, initiative, and self-direction
• Demonstrate intellectual curiosity and self-motivation by staying up to date on modern web development standards and project management technologies and tools
• Be a responsive team contributor, delivering and receiving feedback regularly, and asking questions as necessary
• Demonstrate comfort with adjusting work to evolving priorities in a dynamic work environment
• Believe that anyone can learn to code

Preferred Qualifications:

• 1-3 years of professional experience, which may include teaching people, writing technical curriculum, or working in engineering roles
• Intermediate to advanced proficiency with a diverse set of programming languages, such as Python, Ruby, MySQL, and responsive design
• Successful completion of a developer bootcamp OR a degree in Computer Science
• Experience working with incarcerated individuals, system-impacted youth, or similar populations
• Proficiency in Git, especially developing lesson branches and optimizing dependencies
• Strong and creative communicator who can deliver engaging content for students of varying levels of proficiency

Please send resume and cover letter to jobs@thelastmile.org if you are interested.

Job Title: Remote Instruction Coordinator

Work Location: Based in San Francisco office, or remotely in California or Indiana

Reports to: Remote Instruction Manager

Annual Salary: Part-Time Hourly

The Last Mile, a non-profit based in San Francisco, is the first prison program in the US to provide in-prison software engineering training. The goal is to prepare students for employment as front-end developers and web designers post-release. Students learn HTML, CSS, JavaScript and more. We believe that having a job is the key to successful reentry and breaking the cycle of incarceration. A projected shortage of nearly 1 million software engineering jobs by 2020 means that these jobs skills will be in demand. Through in-prison software engineering training and continued mentorship post-release, The Last Mile bridges the gap between incarceration and freedom.

Position Description:

The Remote Instruction Team at The Last Mile is searching for a passionate and empathic Remote Instruction Coordinator to help us increase our learners experience through live technical sessions. You will support other members of the Remote Instruction Team in providing individualized feedback to our Remote Instructors by taking technical notes on live sessions. 

To ensure we incorporate the most in-demand skills by employers and the best teaching practices, you will collaborate with other teams in the Education Department to provide insight on learners’ experiences. As Remote Instruction Coordinator, you will work closely with classroom facilitators, students, and the TLM Programs Department. You will be responsible for the maintenance and upkeep of existing Remote Instruction class schedules, record all sessions, and provide feedback to instructors on their classes.

Responsibilities

• Take technical notes on Remote Instruction sessions 
• Participate in the Remote Instruction Team’s lesson development process by reviewing and providing feedback on colleagues’ lessons and individual feedback to the Remote Instruction Team, the Curriculum Team, and the community engagement manager
• Keep track of time and provide feedback on the content and engagement levels of students for each session
• Review notes from Programs Team, Academic Support, and classroom facilitators and share with Remote Instruction Team
• Participate in relevant meetings, including Remote Instruction, Education, All Hands, and others as needed
• Check connection with classroom facilitators before every remote instruction session
• Work with RI Team to present all data collected to inform direction
• Create a consistent and predictable structure for students across all classrooms
• Collaborate closely with other TLM staff including the Curriculum Team, Programs Department, Director of Education, and Academic Support Team to inform on class offerings and provide feedback to other teams about student performance

Education and/or Work Experience Requirements:

• Experience using JavaScript and/or MERN stack to build web applications
• Embrace challenges and adopt new responsibilities with creativity, initiative, and self-direction
• Demonstrate intellectual curiosity and self-motivation by staying up to date on modern web development standards and project management technologies and tools
• Be a responsive team contributor, delivering and receiving feedback regularly, and asking questions as necessary
• Demonstrate comfort with adjusting work to evolving priorities in a dynamic work environment
• Believe that anyone can learn to code
• Maintain a positive and supportive attitude at all times 

You are a strong fit for this job if….

• You have experience or familiar with learning or facilitating inside an incarcerated setting
• You have great communication skills
• You reliably meet strict deadlines
• You have good note taking skills
• You have a passion for cutting-edge technology and web development
• You work well with a team
• You love finding patterns in data
• You adapt well to changes

Please send resume and cover letter to jobs@thelastmile.org if you are interested.