Job Title: Classroom Facilitator (San Quentin)
Work Location: San Quentin State Prison (San Quentin, CA 94964)
Reports to: Classroom Operations Manager
Annual Salary: Commensurate, based on experience
TLM classroom facilitators are in-facility, in-classroom staff that work directly with students to serve our program and build classroom community. While the majority of learning our students do is on their assigned computers and not by live instruction, there are still many moving parts to create an effective classroom. The classroom facilitator runs all the operations in our classrooms and maintains a healthy and constructive culture among students. This ranges from upkeep on our equipment, coordinating software installations and maintenance, facilitating video remote sessions, and working directly with students to build personal plans and set goals. This position focuses on helping to provide students with the most productive learning environment possible, including understanding and advocating for the student experience, building rapport with students, and creating healthy classroom culture via group meetings and activities.
The classroom facilitator works on-site with incarcerated people in San Quentin State Prison who are enrolled in TLM Programs (including both the Web Development and Audio Engineering Programs).
- Create and nurture healthy and constructive classroom culture
- Facilitate Remote Sessions for students
- Adjust, track, and schedule curriculum to fit student needs, facility culture, and unforeseen barriers
- Serve as primary TLM touch point for students, providing feedback and insight into the student experience to the Classroom Operations Manager
- Advocate for each student’s well-being, including empathetic listening and establishing rapport with other in-facility staff
- Provide feedback to the Remote Instruction team about content delivery
- Empower students to set and work towards individual goals and self-advocate
- Manage classroom, including opening and closing room for students and maintaining all required prison security protocols
- Keep records of any student or equipment issues
- Provide feedback to other TLM teams about program operations and efficacy
Education and/or Work Experience Requirements:
- Demonstrated academic, professional, and/or volunteer experience working with diverse groups in a leadership position
- Comfort working with technology, computers, and navigating websites
- Preference given to those with experience working with incarcerated individuals and/or at-risk youth
- 1-2 years demonstrated experience working with web development and/or audio engineering technologies and practices is a plus
Responsibilities and Qualifications:
- Excellent communication skills including empathetic listening
- Excellent situational awareness and the ability to remain calm under stress and variable conditions
- Confidence speaking to groups of various sizes in a teaching situation
- Ability to guide students to discover answers to their own questions
- Maintain a positive and supportive attitude at all times
- Provide honest and constructive feedback and appropriate encouragement to students
Please send resume and cover letter to firstname.lastname@example.org if you are interested.
TLM is an equal opportunity employer. We value diversity and second chances at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.