Job Title: Audio Program Support Specialist
Work Location: San Francisco or remote
Reports to: Audio Program Specialist
Annual Salary: Commensurate, based on experience
The Audio Program Support Specialist will be a primary point of contact for our students in our new Digital Audio Production program. In this role, you will be supporting the launch of a new curriculum by participating in virtual calls with classrooms in correctional facilities twice a week, taking notes and providing feedback on lessons, and grading and providing feedback on student work. As the Audio Program Support Specialist, you will work closely with the Audio Program Specialist and the other members of the Education Department to align on best practices.
Required Duties and Responsibilities:
- Communicates with remote instructors, classroom facilitators and the classroom operations team about classroom logistics and/or session scheduling.
- Attends all assigned RI sessions and takes clear, detailed notes during each lesson and provides timely feedback to instructors.
- Gathers questions and feedback to inform upcoming virtual instruction sessions.
- Keeps class schedules up to date and works with the audio program specialist to adjust the calendar to reflect facility and staff availability.
- Joins all assigned virtual sessions in advance of lesson to confirm participation and troubleshoot technical issues when necessary.
- Responds to student questions and requests in a timely manner, ensuring that all student requests include honest and constructive feedback and appropriate encouragement to students.
- Makes an effort to understand project requirements and rubric criteria in-depth, assessing student work accurately, delivering feedback to students that is individualized, clearly aligned with rubric criteria, and action-oriented.
- Communicates clearly across audiences and platforms about current workflow and priorities, and includes all necessary context for the audience and circumstance.
- Always uses and encourages rehumanizing language and approaches across all audiences.
- Maintains a positive and supportive attitude.
Education and/or Work Experience Requirements:
- Has intermediate to advanced proficiency in audio production and digital audio workstations featured in the curriculum, including Avid Pro Tools and Ableton Live.
- 1-3 years of professional experience, which may include teaching people, reviewing curriculum, or working in audio engineering roles
- Experience or interest in working with incarcerated individuals, system-impacted youth, or similar populations
- Strong and creative communicator who can deliver engaging content for students of varying levels of proficiency
Please send resume and cover letter to email@example.com if you are interested.
TLM is an equal opportunity employer. We value diversity and second chances at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.